Airbase incident

Availability issues with upstream provider

Major Resolved View vendor source →

Airbase experienced a major incident on December 7, 2021 affecting Airbase Dashboard, lasting 13h 56m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2021, 10:33 PM UTC
Resolved
Dec 08, 2021, 12:30 PM UTC
Duration
13h 56m
Detected by Pingoru
Dec 07, 2021, 10:33 PM UTC

Affected components

Airbase Dashboard

Update timeline

  1. monitoring Dec 07, 2021, 10:33 PM UTC

    Our upstream platform provider is experiencing an outage. Access to the dashboard might be impacted for some customers. We are actively working on mitigation paths for this issue.

  2. monitoring Dec 07, 2021, 10:39 PM UTC

    There are some early signs of recovery. We continue to monitor the issue.

  3. monitoring Dec 07, 2021, 10:42 PM UTC

    All systems are back to operational. We are still continuing to monitor the status with our platform provider.

  4. resolved Dec 08, 2021, 12:30 PM UTC

    This incident has been resolved.