Airbase incident

Failures while loading web dashboard

Notice Resolved View vendor source →

Airbase experienced a notice incident on January 27, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2022, 08:08 AM UTC
Resolved
Jan 25, 2022, 09:30 AM UTC
Duration
Detected by Pingoru
Jan 27, 2022, 08:08 AM UTC

Update timeline

  1. resolved Jan 27, 2022, 08:08 AM UTC

    A release to the frontend dashboard caused pages to go in a loop affecting a subset of users with the certain features and privileges. These users were unable to load the site during this time. Our alerting systems caught the anomaly and we rolled back the change quickly. We are trying to mitigate such incidents by ramping up our integration testing efforts, with the goal of testing all features against all possible user roles before every release. Payment transactions and other functions within Airbase were not affected by this.