Airbase incident

Connectivity issues while loading dashboard

Notice Resolved View vendor source →

Airbase experienced a notice incident on February 16, 2022 affecting Airbase Dashboard, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Feb 16, 2022, 12:00 AM UTC
Resolved
Feb 16, 2022, 12:48 AM UTC
Duration
48m
Detected by Pingoru
Feb 16, 2022, 12:00 AM UTC

Affected components

Airbase Dashboard

Update timeline

  1. monitoring Feb 16, 2022, 12:00 AM UTC

    Some customers have reported facing difficulties in accessing our dashboard. Our upstream DNS provider Cloudflare has been experiencing network performance issues, which caused this incident. The provider has reported that the problem has been resolved, but we are continuing to monitor the result.

  2. resolved Feb 16, 2022, 12:48 AM UTC

    The incident is now resolved by our DNS provider. Both internal users and customers have reported being able to access dashboard successfully.