Airbase incident

Issues with Dashboard access

Major Resolved View vendor source →

Airbase experienced a major incident on September 16, 2022 affecting Airbase Dashboard and Airbase Cards, lasting 9h 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2022, 02:28 AM UTC
Resolved
Sep 16, 2022, 11:38 AM UTC
Duration
9h 10m
Detected by Pingoru
Sep 16, 2022, 02:28 AM UTC

Affected components

Airbase DashboardAirbase Cards

Update timeline

  1. investigating Sep 16, 2022, 02:28 AM UTC

    Airbase services are unavailable. Our engineers are investigating the issue. We will post more updates as we learn more.

  2. investigating Sep 16, 2022, 03:55 AM UTC

    We are continuing to investigate this issue with dashboard access. We determined card transactions are not impacted by this incident.

  3. monitoring Sep 16, 2022, 04:58 AM UTC

    A fix has been implemented and the dashboard is operational.

  4. resolved Sep 16, 2022, 11:38 AM UTC

    This incident has been resolved.