Airbase incident

Dashboard experiencing degraded performance

Minor Resolved View vendor source →

Airbase experienced a minor incident on October 26, 2022 affecting Airbase Dashboard, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Oct 26, 2022, 04:00 AM UTC
Resolved
Oct 26, 2022, 04:17 AM UTC
Duration
17m
Detected by Pingoru
Oct 26, 2022, 04:00 AM UTC

Affected components

Airbase Dashboard

Update timeline

  1. monitoring Oct 26, 2022, 04:00 AM UTC

    During a routine infra upgrade, we encountered unforeseen issues with one of our downstream providers. This partially affected the performance and availability of the dashboard for a portion of the users. The issue has now been fixed and all our monitoring shows all systems are back up. We are still continuing to monitor it. Card transactions were not affected by this issue.

  2. resolved Oct 26, 2022, 04:17 AM UTC

    The incident has been resolved. All systems are back to normal and some upgraded ones better than before :-)