Airbase experienced a major incident on November 22, 2022 affecting Airbase Dashboard, lasting 3h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Airbase Dashboard
Update timeline
- investigating Nov 22, 2022, 09:31 PM UTC
Some customers have reported experiencing issues accessing the dashboard. Our team is currently investigating.
- identified Nov 22, 2022, 10:21 PM UTC
We've identified the issue and are working on a fix.
- identified Nov 22, 2022, 10:36 PM UTC
We are continuing to work on a fix. Majority of the dashboard pages should be working normally now. A few parts of the website are still facing degraded performance.
- identified Nov 22, 2022, 11:53 PM UTC
Some of the features/pages are still facing an issue. We are still working on a fix.
- monitoring Nov 23, 2022, 01:23 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 23, 2022, 01:42 AM UTC
The incident has been resolved. We continue to monitor our systems for any residual issues or regressions.