Airbase incident

Issues with outgoing email notifications

Minor Resolved View vendor source →

Airbase experienced a minor incident on August 31, 2023 affecting Airbase Dashboard, lasting 2h 49m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2023, 12:00 AM UTC
Resolved
Aug 31, 2023, 02:50 AM UTC
Duration
2h 49m
Detected by Pingoru
Aug 31, 2023, 12:00 AM UTC

Affected components

Airbase Dashboard

Update timeline

  1. identified Aug 31, 2023, 01:34 AM UTC

    Our engineers have identified an issue with our downstream email notification provider. Some of our outgoing emails are currently not being delivered. We continue to work with them to resolve the issue.

  2. resolved Aug 31, 2023, 02:54 AM UTC

    The issue has now been resolved.