Airbase incident

Airbase Dashboard is unavailable

Critical Resolved View vendor source →

Airbase experienced a critical incident on October 2, 2023 affecting Airbase Dashboard, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2023, 05:58 PM UTC
Resolved
Oct 02, 2023, 07:03 PM UTC
Duration
1h 5m
Detected by Pingoru
Oct 02, 2023, 05:58 PM UTC

Affected components

Airbase Dashboard

Update timeline

  1. investigating Oct 02, 2023, 06:21 PM UTC

    Our engineering team is investigating reports that the Airbase Dashboard is unavailable. We will continue to post additional updates shortly

  2. identified Oct 02, 2023, 06:27 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 02, 2023, 06:37 PM UTC

    We have implemented a fix, and the Airbase Dashboard is working as expected. We will continue to monitor this issue and provide additional updates as needed.

  4. monitoring Oct 02, 2023, 06:43 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 02, 2023, 07:03 PM UTC

    This incident has been resolved. It was caused by an incident at Cloudflare (https://www.cloudflarestatus.com/incidents/t53r6tfsg1sj), an infrastructure provider used by Airbase.