Airbase experienced a major incident on August 9, 2024 affecting Airbase Dashboard, lasting 2h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Airbase Dashboard
Update timeline
- identified Aug 09, 2024, 06:29 AM UTC
We are observing issues with Amex card creation and operations like onboarding and user verification. We identified the root cause and are working with their team to get this resolved.
- monitoring Aug 09, 2024, 07:27 AM UTC
We have rolled out a fix and issues should not persist anymore. We continue to monitor and provide updates.
- resolved Aug 09, 2024, 08:31 AM UTC
This incident has been resolved.