Air incident

App white screening

Major Resolved View vendor source →

Air experienced a major incident on December 4, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2023, 10:30 PM UTC
Resolved
Dec 04, 2023, 10:30 PM UTC
Duration
Detected by Pingoru
Dec 04, 2023, 10:30 PM UTC

Update timeline

  1. resolved Dec 14, 2023, 07:59 PM UTC

    An update to a third party tool we use to collect product feedback from customers resulted in the web app white screening - that is, not showing or loading any content - across all environments.