Air incident

Service Disruption

Minor Resolved View vendor source →

Air experienced a minor incident on January 2, 2025 affecting Web App, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Jan 02, 2025, 02:55 PM UTC
Resolved
Jan 02, 2025, 03:47 PM UTC
Duration
51m
Detected by Pingoru
Jan 02, 2025, 02:55 PM UTC

Affected components

Web App

Update timeline

  1. investigating Jan 02, 2025, 02:55 PM UTC

    Air is currently experiencing a service disruption. Impact includes the inability to log in and interact with core UI functionality. We are currently investigating the root cause.

  2. monitoring Jan 02, 2025, 03:04 PM UTC

    We believe we have identified the root cause. Login is working again and requests are succeeding. We are currently monitoring to ensure that the issue is completely resolved.

  3. resolved Jan 02, 2025, 03:47 PM UTC

    The incident is resolved as the app continues to remain stable.