Air incident

Temporary Processing Delays Affecting Some Services

Air experienced a minor incident on May 7, 2025 affecting Web App, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started: May 07, 2025, 02:22 PM UTC
Resolved: May 07, 2025, 03:51 PM UTC
Duration: 1h 29m
Detected by Pingoru: May 07, 2025, 02:22 PM UTC

Affected components

Web App

Update timeline

investigating May 07, 2025, 02:22 PM UTC

We're currently experiencing technical issues affecting our background processing systems. You may notice delays in media processing for some content. Our engineering team is working to restore full functionality as soon as possible. We'll provide updates as soon as we have more information.
identified May 07, 2025, 02:35 PM UTC

We have identified the issue and are working on a fix. You may continue to see delayed processing of your assets in uploads and imports. Any assets that have been delayed will be processed. No action is needed on your end.
resolved May 07, 2025, 03:51 PM UTC

This incident has been resolved, but we will continue to monitor. Previously impacted uploads will be processed.