Air incident

App Unavailable Due to Database Overload

Minor Resolved View vendor source →

Air experienced a minor incident on June 26, 2025 affecting Web App, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2025, 03:00 PM UTC
Resolved
Jun 26, 2025, 03:16 PM UTC
Duration
15m
Detected by Pingoru
Jun 26, 2025, 03:00 PM UTC

Affected components

Web App

Update timeline

  1. investigating Jun 26, 2025, 03:00 PM UTC

    Due to database performance issues, the air.inc application is currently unresponsive and hanging for users. Users may experience the inability to load the application or complete normal operations.

  2. monitoring Jun 26, 2025, 03:15 PM UTC

    Air is coming back online with degraded performance. Service is partially restored but operating below normal capacity. Monitoring ongoing.

  3. resolved Jun 26, 2025, 03:16 PM UTC

    Air is now fully operational and all issues appear to be resolved. Service has been restored to normal capacity. Continued monitoring is in place to ensure stability.