Aiir experienced a notice incident on August 24, 2026 affecting Aiir platform (on.aiir.com), lasting 1h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 24, 2026, 11:53 AM UTC
Vonage, one of the providers of SMS messaging services used by Studio Inbox customers, is currently experiencing issues delivering messages. Affected customers can follow updates here: https://vonageapi.statuspage.io/
- monitoring Aug 24, 2026, 01:25 PM UTC
Some customers are reporting SMS messages are now being delivered again as normal. We haven't received an official update from Vonage yet, but we'll update here once it's confirmed resolved. Apologies for any inconvenience this may have caused.
- resolved Aug 24, 2026, 01:28 PM UTC
Vonage has confirmed that this issue has now been resolved. Any further updates will be shared on its status page: https://vonageapi.statuspage.io/