Aiir experienced a major incident on May 28, 2025 affecting LiveMIC Signalling Service, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
LiveMIC Signalling Service
Update timeline
- investigating May 28, 2025, 07:32 AM UTC
We're investigating an issue with connections to LiveMIC in WebVT. Sorry for any inconvenience caused.
- monitoring May 28, 2025, 07:40 AM UTC
Thank you for your patience. We've identified the issue around LiveMIC connections and have implemented a fix and continuing to monitor. Sorry for any inconvenience this has caused.
- monitoring May 28, 2025, 07:41 AM UTC
We are continuing to monitor for any further issues.
- resolved May 28, 2025, 08:07 AM UTC
Thank you for your patience, and apologies for any inconvenience this caused. We have monitored the fix and have seen no further issues since.