Aiir incident

WYSIWYG editor

Major Resolved View vendor source →

Aiir experienced a major incident on April 15, 2023 affecting Aiir platform (on.aiir.com), lasting 5h 51m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2023, 03:54 AM UTC
Resolved
Apr 15, 2023, 09:45 AM UTC
Duration
5h 51m
Detected by Pingoru
Apr 15, 2023, 03:54 AM UTC

Affected components

Aiir platform (on.aiir.com)

Update timeline

  1. investigating Apr 15, 2023, 03:54 AM UTC

    We're investigating an issue where the WYSIWYG editor is not appearing on pages and other areas of our CMS.

  2. resolved Apr 15, 2023, 09:45 AM UTC

    The CDN which hosts our WYSIWYG editor suffered an outage which meant it wasn't appearing in our CMS. We're sorry for any inconvenience this caused you. Things look to be all better now.