Aiir experienced a minor incident on March 16, 2024 affecting Aiir platform (on.aiir.com), lasting 1h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Aiir platform (on.aiir.com)
Update timeline
- investigating Mar 16, 2024, 09:34 AM UTC
We are currently investigating a degraded performance issue with logging into managing Aiir websites and mobile apps. We're sorry for any inconvenience this may cause and we'll update you here once we have more information.
- investigating Mar 16, 2024, 09:52 AM UTC
We are continuing to investigate this issue. We appreciate your cooperation and patience.
- monitoring Mar 16, 2024, 10:04 AM UTC
The issue has been identified and a fix has been implemented. Now Playing data may be temporarily delayed. Thank you for your continued cooperation and patience.
- monitoring Mar 16, 2024, 10:15 AM UTC
We are continuing to monitor the fix.
- resolved Mar 16, 2024, 11:22 AM UTC
This incident has been resolved.