Aiir experienced a notice incident on October 30, 2024 affecting Streaming, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Oct 30, 2024, 02:06 PM UTC
We are aware of a disruption to our streaming service within the last hour. We're sorry to anyone affected by this and any inconvenience it may have caused. We don't yet have the full picture, but we're working with our partners and colleagues to understand the extent of the issue and the root cause. We have early indications that it may have been at the network level, affecting other internet service providers too. Once we know more, we'll share our findings here. Thank you for your patience.
- resolved Oct 30, 2024, 03:16 PM UTC
The disruption was caused by a network incident at an upstream cloud provider, used by our streaming service. They say it began at 13:23 UTC and they declared it resolved at 13:40 UTC. They are continuing to monitor the situation. We're sorry once again for any inconvenience this caused today.