Aiir incident

Degraded Twitter functionality

Notice Resolved View vendor source →

Aiir experienced a notice incident on April 6, 2023 affecting Aiir platform (on.aiir.com), lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2023, 06:31 PM UTC
Resolved
Apr 06, 2023, 08:31 PM UTC
Duration
1h 59m
Detected by Pingoru
Apr 06, 2023, 06:31 PM UTC

Affected components

Aiir platform (on.aiir.com)

Update timeline

  1. investigating Apr 06, 2023, 06:31 PM UTC

    We're currently investigating an issue which is affecting Twitter functionality in our products, specifically Studio Inbox and Social Publisher. We're sorry for any inconvenience this causes you today. We hope to have things back up to speed soon.

  2. investigating Apr 06, 2023, 07:49 PM UTC

    Issues with Social Publisher are fixed, thanks for bearing with us. We're continuing to investigate issues in Studio Inbox.

  3. monitoring Apr 06, 2023, 08:15 PM UTC

    The issues with Studio Inbox weren't as critical as we first thought, so you may not have been impacted at all. We're continuing to check things over before considering this fully resolved.

  4. resolved Apr 06, 2023, 08:31 PM UTC

    We've fixed a few more things affecting tweets in Studio Inbox. If you come across any issues or spot anything unexpected involving tweets, please let us know. Thanks for bearing with us while we got this sorted.