Aiir incident

Incoming messages to Studio Inbox

Major Resolved View vendor source →

Aiir experienced a major incident on November 15, 2023 affecting Aiir platform (on.aiir.com), lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2023, 10:35 AM UTC
Resolved
Nov 15, 2023, 11:16 AM UTC
Duration
41m
Detected by Pingoru
Nov 15, 2023, 10:35 AM UTC

Affected components

Aiir platform (on.aiir.com)

Update timeline

  1. investigating Nov 15, 2023, 10:35 AM UTC

    We are investigating a reoccurrence of the issue causing messages to be received delayed.

  2. resolved Nov 15, 2023, 11:16 AM UTC

    Our team have performed a fix on the system. The receiving of messages in Studio Inbox should now be restored.