Aiir incident

Issues generating audio

Major Resolved View vendor source →

Aiir experienced a major incident on September 18, 2024 affecting Audio.co, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2024, 07:50 AM UTC
Resolved
Sep 18, 2024, 09:35 AM UTC
Duration
1h 44m
Detected by Pingoru
Sep 18, 2024, 07:50 AM UTC

Affected components

Audio.co

Update timeline

  1. investigating Sep 18, 2024, 07:50 AM UTC

    We are aware of issues generating audio from RadioNewsAI. We are investigating this and will aim to resolve it as quickly as possible. Sorry for any inconvenience.

  2. monitoring Sep 18, 2024, 08:46 AM UTC

    We have identified an issue with a third-party API and implemented a fix. Any newscasts which previously weren't generating should now work as expected.

  3. resolved Sep 18, 2024, 09:35 AM UTC

    This incident has been resolved.