Aiia incident

Elevated error rates on all call types with ING in Belgium and Netherlands

Minor Resolved View vendor source →

Aiia experienced a minor incident on April 30, 2026 affecting Netherlands and Belgium, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2026, 02:27 PM UTC
Resolved
May 01, 2026, 04:45 PM UTC
Duration
1d 2h
Detected by Pingoru
Apr 30, 2026, 02:27 PM UTC

Affected components

NetherlandsBelgium

Update timeline

  1. monitoring Apr 30, 2026, 02:27 PM UTC

    We are seeing elevated error rates affecting some calls with ING in Belgium and Netherlands. All call types are affected.

  2. monitoring May 01, 2026, 02:20 PM UTC

    ING confirmed there's an issue on their side. The bank is working on a solution.

  3. resolved May 01, 2026, 04:45 PM UTC

    This incident has been resolved.