Aiia incident

Service degradation affecting PIS requests

Critical Resolved View vendor source →

Aiia experienced a critical incident on April 21, 2026 affecting Accept Payments and Payment initiation services, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 06:29 AM UTC
Resolved
Apr 21, 2026, 06:38 AM UTC
Duration
9m
Detected by Pingoru
Apr 21, 2026, 06:29 AM UTC

Affected components

Accept PaymentsPayment initiation services

Update timeline

  1. investigating Apr 21, 2026, 06:29 AM UTC

    We have identified an issue with our cloud provider affecting all PIS requests. We are investigating

  2. resolved Apr 21, 2026, 06:38 AM UTC

    From 08:10 am CET to 08:27 am CET Duration: 17 mins The incident has been resolved now