Aiia incident
Elevated failed payment rate with CrossKey based providers in Finland
Aiia experienced a major incident on February 25, 2026 affecting Finland, lasting 55m. The incident has been resolved; the full update timeline is below.
Affected components
Finland
Update timeline
- monitoring Feb 25, 2026, 10:48 AM UTC
We see elevated rates of failed payments with many users affected on CrossKey based providers in Finland
- resolved Feb 25, 2026, 11:44 AM UTC
This incident has been resolved. We have observed elevated error rates between 09:45 and 10:54 UTC on 2026-02-25