Aiia incident

Elevated error rates on AIS call types with SDC

Minor Resolved View vendor source →

Aiia experienced a minor incident on February 27, 2026 affecting Account information services, lasting 3h 52m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2026, 09:38 AM UTC
Resolved
Feb 27, 2026, 01:31 PM UTC
Duration
3h 52m
Detected by Pingoru
Feb 27, 2026, 09:38 AM UTC

Affected components

Account information services

Update timeline

  1. investigating Feb 27, 2026, 09:38 AM UTC

    We noticed elevated error rates for all countries in SDC provider on AIS calls.

  2. investigating Feb 27, 2026, 01:31 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 27, 2026, 01:31 PM UTC

    This incident has been resolved.