Aiia incident
Volksbank Düsseldorf Neuss eG has merged with Volksbank Düsseldorf Krefeld Neuss eG as of 06.10.2026.
Aiia experienced a notice incident on October 5, 2026 affecting Germany, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- scheduled Oct 05, 2026, 02:53 PM UTC
Volksbank Düsseldorf Neuss eG has merged with Volksbank Düsseldorf Krefeld Neuss eG as of 16.10.2026. During the transition on 16.10.2026, the PSD2 interface for Volksbank Düsseldorf Neuss eG and Volksbank Düsseldorf Krefeld Neuss eG may experience some instability or brief downtime. Please advise customers of Volksbank Düsseldorf Neuss eG to log in using Volksbank Düsseldorf Krefeld Neuss eG or by searching for Volksbank Düsseldorf Krefeld Neuss eG when selecting their bank. Volksbank Düsseldorf Neuss eG will be removed from our systems as of 16.10.2026.
- scheduled Oct 06, 2026, 12:51 PM UTC
Volksbank Düsseldorf Neuss eG has merged with Volksbank Düsseldorf Krefeld Neuss eG as of 06.10.2026. During the transition on 06.10.2026, the PSD2 interface for Volksbank Düsseldorf Neuss eG and Volksbank Düsseldorf Krefeld Neuss eG may experience some instability or brief downtime. Please advise customers of Volksbank Düsseldorf Neuss eG to log in using Volksbank Düsseldorf Krefeld Neuss eG or by searching for Volksbank Düsseldorf Krefeld Neuss eG when selecting their bank. Volksbank Düsseldorf Neuss eG will be removed from our systems as of 06.10.2026.
- scheduled Oct 06, 2026, 01:00 PM UTC
Maintenance will begin as scheduled in 60 minutes.
- in progress Oct 06, 2026, 02:01 PM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.