Aha! incident

Problems logging in using SAML SSO

Minor Resolved View vendor source →

Aha! experienced a minor incident on May 11, 2020 affecting Aha! application, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2020, 09:30 PM UTC
Resolved
May 11, 2020, 10:04 PM UTC
Duration
34m
Detected by Pingoru
May 11, 2020, 09:30 PM UTC

Affected components

Aha! application

Update timeline

  1. identified May 11, 2020, 09:59 PM UTC

    Some customers are experiencing problems logging in to Aha! using SAML SSO. We have identified the problem and are working on a fix now.

  2. resolved May 11, 2020, 10:04 PM UTC

    The problem is resolved and SAML logins are working again.