Aha! experienced a minor incident on December 7, 2021 affecting Aha! application, lasting 5h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 07, 2021, 05:05 PM UTC
Aha! Engineering is aware of delayed processing for large background jobs, such as bulk imports and exports. This problem is caused by a widespread issue affecting the Amazon Web Services infrastructure used by Aha!. Aha! engineers are monitoring the situation and will provide more updates as the AWS issue resolves.
- monitoring Dec 07, 2021, 09:51 PM UTC
The Amazon Web Services infrastructure on which Aha! relies is beginning to recover. We are working through the backlog of large jobs now.
- resolved Dec 07, 2021, 10:30 PM UTC
The back-log of jobs has been processed. Aha! engineering will continue to monitor the AWS outage to ensure no impact to other services.