Aha! incident

In application search is not working

Minor Resolved View vendor source →

Aha! experienced a minor incident on September 2, 2022 affecting Aha! application, lasting 10h 23m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2022, 04:00 AM UTC
Resolved
Sep 02, 2022, 02:23 PM UTC
Duration
10h 23m
Detected by Pingoru
Sep 02, 2022, 04:00 AM UTC

Affected components

Aha! application

Update timeline

  1. identified Sep 02, 2022, 08:15 AM UTC

    For some customers it is not possible to search for records inside Aha! using the full-text search dialog. We are working on resolving the problem and expect it to be fixed at about 12:00pm UTC on Friday.

  2. identified Sep 02, 2022, 08:16 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Sep 02, 2022, 11:23 AM UTC

    Searching for records inside Aha! using the full-text search dialog has been fully restored.

  4. resolved Sep 02, 2022, 02:23 PM UTC

    This incident has been resolved.