Aha! incident

"Draft with AI" and other AI-powered features are unavailable due to a sub-processor outage.

Minor Resolved View vendor source →

Aha! experienced a minor incident on November 8, 2023 affecting Aha! application, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2023, 02:54 PM UTC
Resolved
Nov 08, 2023, 04:21 PM UTC
Duration
1h 26m
Detected by Pingoru
Nov 08, 2023, 02:54 PM UTC

Affected components

Aha! application

Update timeline

  1. identified Nov 08, 2023, 02:54 PM UTC

    A major outage at a sub-processor has disabled the "Draft with AI" and other features which leverage generative AI. AI-powered Idea explorations are not affected. Aha! Engineering is monitoring the sub-processor's outage and will update as their service recovers.

  2. resolved Nov 08, 2023, 04:21 PM UTC

    Our sub-processor has resolved their outage, and generative AI features are working again.