Aha! incident

Elevated error rates for some customers

Minor Resolved View vendor source →

Aha! experienced a minor incident on July 15, 2024 affecting Aha! application, lasting 6h 52m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2024, 02:11 PM UTC
Resolved
Jul 15, 2024, 09:03 PM UTC
Duration
6h 52m
Detected by Pingoru
Jul 15, 2024, 02:11 PM UTC

Affected components

Aha! application

Update timeline

  1. investigating Jul 15, 2024, 02:11 PM UTC

    Engineering is investigating elevated error rates and degraded performance for some customers.

  2. monitoring Jul 15, 2024, 02:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 15, 2024, 09:03 PM UTC

    This incident has been resolved.