Agility CMS experienced a major incident on December 15, 2021 affecting USA North Central: Content Manager Web App and Canada Region: Content Manager Web App, lasting 1h 5m. The incident has been resolved; the full update timeline is below.
Affected components
USA North Central: Content Manager Web AppCanada Region: Content Manager Web App
Update timeline
- investigating Dec 15, 2021, 03:27 PM UTC
Some users are experiencing issue when logging in. We are investigating this with our login provider.
- investigating Dec 15, 2021, 04:00 PM UTC
We have confirmed that this is an issue with our login provider. We are currently working with them to resolve it.
- resolved Dec 15, 2021, 04:33 PM UTC
This incident has been resolved.