Agility CMS incident

Login Page Not Loading

Major Resolved View vendor source →

Agility CMS experienced a major incident on May 3, 2024 affecting USA North Central: Content Manager Web App and Canada Region: Content Manager Web App and 1 more component, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2024, 08:15 PM UTC
Resolved
May 03, 2024, 08:43 PM UTC
Duration
27m
Detected by Pingoru
May 03, 2024, 08:15 PM UTC

Affected components

USA North Central: Content Manager Web AppCanada Region: Content Manager Web AppEurope Region: Content Manager Web AppAustralia Region: Content Manager Web App

Update timeline

  1. investigating May 03, 2024, 08:15 PM UTC

    We are currently investigating an incident with our login provider where the login page is not loading. Users who are already logged in are not affected.

  2. monitoring May 03, 2024, 08:19 PM UTC

    Out login provider has addressed the issue and the login page is working again. We will continue to monitor the issue.

  3. resolved May 03, 2024, 08:43 PM UTC

    This incident has been resolved.