Agility CMS incident

[Resolved] Scripts added to Rich Text fields may not be coming through when published

Minor Resolved View vendor source →

Agility CMS experienced a minor incident on December 6, 2024 affecting USA North Central: Content Manager Web App and Canada Region: Content Manager Web App and 1 more component, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2024, 08:34 PM UTC
Resolved
Dec 06, 2024, 09:40 PM UTC
Duration
1h 5m
Detected by Pingoru
Dec 06, 2024, 08:34 PM UTC

Affected components

USA North Central: Content Manager Web AppCanada Region: Content Manager Web AppEurope Region: Content Manager Web AppAustralia Region: Content Manager Web App

Update timeline

  1. investigating Dec 06, 2024, 08:34 PM UTC

    We are currently investigating an issue where scripts that have been added to content via a Rich Text Field may not be coming through when published.

  2. resolved Dec 06, 2024, 09:40 PM UTC

    The issue has been resolved and a fix has been released