Agero incident

Incident - SFTP Gateway Issues Identified

Minor Resolved View vendor source →

Agero experienced a minor incident on March 11, 2026 affecting SFTP Service, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2026, 06:31 PM UTC
Resolved
Mar 11, 2026, 06:31 PM UTC
Duration
Detected by Pingoru
Mar 11, 2026, 06:31 PM UTC

Affected components

SFTP Service

Update timeline

  1. investigating Mar 11, 2026, 06:24 PM UTC

    Status: Investigating Agero engineers are investigating an issue related to file transfer failures through our SFTP gateway and will update as new information is available to share. Affected components SFTP Service (Degraded performance)

  2. resolved Mar 11, 2026, 06:31 PM UTC

    Status: Resolved Engineers have resolved an issue with the SFTP service that was temporarily preventing external connections to ftp.agero.com. Affected components SFTP Service (Operational)