AfterShip experienced a major incident on August 11, 2025 affecting Couriers Tracking System, lasting 1d 8h. The incident has been resolved; the full update timeline is below.
Affected components
Couriers Tracking System
Update timeline
- investigating Aug 11, 2025, 02:52 AM UTC
We’re currently experiencing a disruption with India Post tracking updates due to a third-party issue. Our team is investigating further.
- investigating Aug 11, 2025, 02:52 AM UTC
We are continuing to investigate this issue.
- monitoring Aug 12, 2025, 11:13 AM UTC
The carrier has recovered. We are continuing to monitor the performance.
- resolved Aug 12, 2025, 11:52 AM UTC
This incident has been resolved.