AfterShip experienced a critical incident on August 22, 2025 affecting Couriers Tracking System and Couriers Shipping System, lasting 2h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Couriers Tracking SystemCouriers Shipping System
Update timeline
- investigating Aug 22, 2025, 02:48 AM UTC
We have been facing issues with carrier "USPS" since 2025-08-21 13:54:00 UTC Our team is checking with the carrier to get it fixed. We'll update you on the progress.
- resolved Aug 22, 2025, 05:15 AM UTC
The incident has now been resolved, and the service is fully operational.