AfterShip incident

Delay In Sending AfterShip Tracking And AfterShip Returns Notifications Via Kalviyo - Start Time: 2025/10/20 7:10 AM UTC - End Time: 2025/10/20 11:15 AM UTC

Major Resolved View vendor source →

AfterShip experienced a major incident on October 20, 2025 affecting Third party services, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 10:24 AM UTC
Resolved
Oct 20, 2025, 11:23 AM UTC
Duration
59m
Detected by Pingoru
Oct 20, 2025, 10:24 AM UTC

Affected components

Third party services

Update timeline

  1. investigating Oct 20, 2025, 10:24 AM UTC

    Due to Klaviyo's service disruptions, notifications sent from AfterShip Tracking and AfterShip Returns via Klaviyo integrations are delayed. We will keep posted as on further development.

  2. investigating Oct 20, 2025, 11:22 AM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 20, 2025, 11:23 AM UTC

    We are continuing to investigate this issue.

  4. resolved Oct 20, 2025, 11:23 AM UTC

    The incident has been resolved. Notifications are not being sent without any delays.