Aegisys incident
*** Service Advisory *** – Hydro Outage at Aegisys Main Office
Aegisys experienced a major incident on August 12, 2026, lasting 1d 22h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 12, 2026, 01:44 AM UTC
We would like to advise our customers that a hydro outage is currently affecting the Aegisys main office. The utility provider's estimated restoration time is 23:45. At this time, all Aegisys systems and services remain operational, and we have not observed any impact to customer environments or support delivery. Our team is actively monitoring the situation and will provide further updates should circumstances change. Thank you for your understanding.