Adyen experienced a major incident on July 31, 2026 affecting Adyen Platform and Adyen Platform and 1 more component, lasting 2d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 31, 2026, 03:23 PM UTC
We have identified an issue which started on July 28, 2026, resulting in a payout delay affecting multiple currencies. As a result of this issue, affected customers may experience a delay in receiving their payouts. Our engineering teams are actively monitoring the situation and coordinating with the affected partner to support resolution efforts. We will provide further updates as soon as we have more information.
- resolved Aug 03, 2026, 03:14 PM UTC
We can confirm that as of 09:30 CEST on August 3, 2026, the issue resulting in payout capability blocks and grace-period notifications for a subset of legal entities following an internal KYC migration has been resolved. Affected customers can expect direct outreach from their Adyen contact with tailored guidance. We will provide further updates as soon as we have more information.