Adyen incident

Dankort via NETS is experiencing higher refusal rates

Minor Resolved View vendor source →

Adyen experienced a minor incident on March 31, 2026 affecting Adyen Platform and Acquirer Payments Performance, lasting 4h 11m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2026, 10:00 AM UTC
Resolved
Mar 31, 2026, 02:12 PM UTC
Duration
4h 11m
Detected by Pingoru
Mar 31, 2026, 10:00 AM UTC

Affected components

Adyen PlatformAcquirer Payments Performance

Update timeline

  1. identified Mar 31, 2026, 10:00 AM UTC

    We have identified an issue outside of our platform resulting in higher refusal rates for transactions processed through Dankort via NETS starting at 08:20 CEST. We have contacted NETS and they confirmed an issue on their end. We will provide an update as soon as it becomes available.

  2. resolved Mar 31, 2026, 02:12 PM UTC

    Processing over Dankort via NETS is back to normal since 14:00 CEST. We will continue monitoring and provide a new update if required.