Adyen incident

BANCO INTER S.A. is experiencing higher refusal rates

Minor Resolved View vendor source →

Adyen experienced a minor incident on January 30, 2026 affecting Adyen Platform and Acquirer Payments Performance, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2026, 09:35 AM UTC
Resolved
Jan 30, 2026, 11:39 AM UTC
Duration
2h 3m
Detected by Pingoru
Jan 30, 2026, 09:35 AM UTC

Affected components

Adyen PlatformAcquirer Payments Performance

Update timeline

  1. identified Jan 30, 2026, 09:35 AM UTC

    We have identified an issue outside of our platform resulting in higher refusal rates for Mastercard transactions processed for BANCO INTER S.A. issued cards starting at 10:16 CET. We will provide an update as soon as it becomes available.

  2. resolved Jan 30, 2026, 11:39 AM UTC

    BANCO INTER S.A. refusal rates are back to normal since 11:37 CET. We will continue monitoring and provide a new update if required.