Advancement Form incident

Advancement Form Server Maintenance

Notice Resolved View vendor source →

Advancement Form experienced a notice incident on October 23, 2015, lasting 3d 12h. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2015, 07:13 PM UTC
Resolved
Oct 27, 2015, 07:30 AM UTC
Duration
3d 12h
Detected by Pingoru
Oct 23, 2015, 07:13 PM UTC

Update timeline

  1. scheduled Oct 23, 2015, 07:13 PM UTC

    We have been notified by our hosting provider Rackspace that they need to patch a vulnerability. This patching process requires restarting the server(s) upon which our environment is hosted. They have provided us a two hour window in which this will occur. The actual amount of downtime will be quite short since it is just a restart. We will communicate more if and when they share additional information with us.

  2. completed Oct 28, 2015, 09:17 PM UTC

    Rackspace was a little late getting started but the service was unavailable for approximately 23 minutes during the host restart at the end of the scheduled maintenance period. Services came back online normally.