AdRoll incident

[Sev2 - RollWorks Only] LinkedIn audiences sync issues

Minor Resolved View vendor source →

AdRoll experienced a minor incident on April 17, 2025 affecting AdRoll ABM Integration, lasting 5d 22h. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2025, 05:11 PM UTC
Resolved
Apr 23, 2025, 04:09 PM UTC
Duration
5d 22h
Detected by Pingoru
Apr 17, 2025, 05:11 PM UTC

Affected components

AdRoll ABM Integration

Update timeline

  1. investigating Apr 17, 2025, 05:11 PM UTC

    ISSUE: The RollWorks/LinkedIn integration is experiencing issues when syncing audiences. IMPACT: Under the LinkedIn Settings, customers may see “LinkedIn integration is experiencing some technical issues“ with its connected ad accounts showing a "Disconnected" status. NEXT STEPS: Engineering is currently addressing the issue. Comms will be sent once this is complete.

  2. resolved Apr 23, 2025, 04:09 PM UTC

    This incident has been resolved.