Adnuntius incident

Device look up

Notice Resolved View vendor source →

Adnuntius experienced a notice incident on March 18, 2022 affecting Ad Serving, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2022, 03:32 AM UTC
Resolved
Mar 18, 2022, 03:56 AM UTC
Duration
24m
Detected by Pingoru
Mar 18, 2022, 03:32 AM UTC

Affected components

Ad Serving

Update timeline

  1. investigating Mar 18, 2022, 03:32 AM UTC

    We are currently investigating an issue with device lookups, which may be impacting device targeting and ad serving

  2. resolved Mar 18, 2022, 03:56 AM UTC

    This incident has been resolved. A faulty configuration was sent to our ad servers, which impacted the service we use to determine a user's device details. This caused the ad servers to slow down, or fail, when processing incoming requests. The issue was identified by our automated monitoring system and was quickly resolved by our engineers. The issue started at around 03:07 UTC and was fully restored by 03:27 UTC.