Adnuntius experienced a notice incident on August 22, 2022 affecting Administration User Interface, lasting 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 22, 2022, 07:23 AM UTC
We are currently investigating this issue.
- investigating Aug 22, 2022, 07:26 AM UTC
We have identified the issue and are rolling out a fix.
- monitoring Aug 22, 2022, 07:26 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 22, 2022, 07:36 AM UTC
This incident has been resolved.
- postmortem Aug 22, 2022, 08:20 AM UTC
At 07:20 UTC for about 12 minutes the Adnuntius API was unreachable for a large proportion of users in Europe. This prevented logins and looking at customer data, including viewing stats. Adserving and the collection of stats were not affected. As part of the setup of our new Stockholm datacenter, we were testing a new set of addresses for our adservers to use. Unfortunately during the setup of these addresses the api addresses were also published in this datacenter before we had readied our load balancer to receive them. We apologise for any inconvenience this may have caused.