Adnuntius incident

Unable to login and delay in viewing stats

Notice Resolved View vendor source →

Adnuntius experienced a notice incident on December 7, 2023 affecting Administration User Interface, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2023, 03:50 AM UTC
Resolved
Dec 07, 2023, 04:21 AM UTC
Duration
31m
Detected by Pingoru
Dec 07, 2023, 03:50 AM UTC

Affected components

Administration User Interface

Update timeline

  1. monitoring Dec 07, 2023, 04:18 AM UTC

    There was a delay of approximately one hour in processing publisher statistics, resulting in delayed stats updates displayed in the ui and api. Furthermore, for a period of approximately 10 minutes starting at 3:50am UTC login access to the admin interface was failing for all customers. The causes of both incidents were the failure of a database machine during a routine deployment. We are currently assessing how we can handle this better in the future.

  2. resolved Dec 07, 2023, 04:21 AM UTC

    This incident has been resolved.