Adnuntius incident

Ads not loading

Notice Resolved View vendor source →

Adnuntius experienced a notice incident on December 8, 2023 affecting Ad Serving, lasting 10h 16m. The incident has been resolved; the full update timeline is below.

Started
Dec 08, 2023, 01:05 PM UTC
Resolved
Dec 08, 2023, 11:22 PM UTC
Duration
10h 16m
Detected by Pingoru
Dec 08, 2023, 01:05 PM UTC

Affected components

Ad Serving

Update timeline

  1. investigating Dec 08, 2023, 02:19 PM UTC

    Our javascript library for loading ads is currently unreachable from our CDN. We are investigating the cause.

  2. identified Dec 08, 2023, 02:21 PM UTC

    We have identified the issue as being with our CDN provider. As a temporary measure we have reuploaded the javascript file, and our monitoring shows that it is now globally available again.

  3. monitoring Dec 08, 2023, 02:30 PM UTC

    Our CDN provider is investigating the issue, and we are continuing to monitor the issue.

  4. resolved Dec 08, 2023, 11:22 PM UTC

    This incident has been resolved.

  5. postmortem Dec 08, 2023, 11:40 PM UTC

    The issue was caused by a service outage in Cloudflare \(see link below\) where our ad serving Javascript library is hosted. [https://www.cloudflarestatus.com/incidents/b20qqqmb8s07](https://www.cloudflarestatus.com/incidents/b20qqqmb8s07)