Adnuntius incident

Ad Server Log Export

Notice Resolved View vendor source →

Adnuntius experienced a notice incident on March 13, 2024 affecting Ad Server Logs, lasting 4h 41m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2024, 07:54 AM UTC
Resolved
Mar 13, 2024, 12:35 PM UTC
Duration
4h 41m
Detected by Pingoru
Mar 13, 2024, 07:54 AM UTC

Affected components

Ad Server Logs

Update timeline

  1. investigating Mar 13, 2024, 07:54 AM UTC

    We are currently investigating this issue.

  2. identified Mar 13, 2024, 07:56 AM UTC

    Due to an update on our backend system occurring during an influx of ad server log events, we are experiencing some delays in processing raw ad server logs. Stats and ad-serving are not effected.

  3. monitoring Mar 13, 2024, 08:01 AM UTC

    Unfortunately we have had to discard approximately 150 minutes of raw logs in order to catch up. We are now monitoring for any further issues.

  4. resolved Mar 13, 2024, 12:35 PM UTC

    The production of raw logs has remained stable. We will update the backend system that caused the issue to prevent a re-occurrence of this issue.