Adnuntius Outage History

Adnuntius had 4 outages in the last 2 years totaling 7h 58m of downtime — averaging 0.2 incidents per month.

There were 4 Adnuntius outages since May 23, 2024 totaling 7h 58m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.adnuntius.com

Notice July 14, 2025

Ad serving disrupted

Detected by Pingoru: Jul 14, 2025, 10:38 PM UTC
Resolved: Jul 14, 2025, 11:08 PM UTC
Duration: 30m

Affected: Ad Serving

Timeline · 3 updates

monitoring Jul 14, 2025, 10:38 PM UTC

Ad requests are taking a long time to process and some may fail to return ads to the client browser due to the connection timing out. The source of this has been identified as a failure in DNS lookups that is caused by a CloudFlare outage (https://www.cloudflarestatus.com/incidents/28r0vbbxsh8f). We have taken action to prevent these DNS timeouts from impacting the ad request processing. The CloudFlare issue has been identified and is being resolved by their engineers.
monitoring Jul 14, 2025, 10:58 PM UTC

Most ad request processing is back to normal now. We will continue to monitor this until the CloudFlare issue has been resolved.
resolved Jul 14, 2025, 11:08 PM UTC

The CloudFlare issue has been resolved (https://www.cloudflarestatus.com/incidents/28r0vbbxsh8f). We will now undertake a review of our systems, and make changes to prevent a similar outage in an external system from impacting our ad delivery performance.

Read the full incident report →

Minor December 4, 2024

Delayed raw log availability

Detected by Pingoru: Dec 04, 2024, 05:42 AM UTC
Resolved: Dec 04, 2024, 09:02 AM UTC
Duration: 3h 20m

Affected: Ad Server Logs

Timeline · 2 updates

identified Dec 04, 2024, 05:42 AM UTC

Due to the router upgrades that happened at our primary datacenter earlier today, the processing of our raw log data has been delayed by several hours. Statistics in the user interface and API are not affected.
resolved Dec 04, 2024, 09:02 AM UTC

This incident has been resolved.

Read the full incident report →

Notice July 15, 2024

Report generation issue

Detected by Pingoru: Jul 15, 2024, 06:20 AM UTC
Resolved: Jul 15, 2024, 08:03 AM UTC
Duration: 1h 43m

Affected: Administration Backend Server

Timeline · 4 updates

investigating Jul 15, 2024, 06:20 AM UTC

Reports are currently stuck in processing or not being executed.
identified Jul 15, 2024, 06:30 AM UTC

This issue has been identified and a fix is being prepared.
monitoring Jul 15, 2024, 07:04 AM UTC

A fix has been implemented and and the backlog of reports has now finished processing.
resolved Jul 15, 2024, 08:03 AM UTC

The cause was an update to our report execution system to make the report status more legible, this caused an issue with retrying reports which caused many unnecessary report executions which blocked the queue of reports. We will implement better testing for the report retry logic.

Read the full incident report →

Notice May 23, 2024

Delays in indexing

Detected by Pingoru: May 23, 2024, 12:35 PM UTC
Resolved: May 23, 2024, 03:00 PM UTC
Duration: 2h 24m

Affected: Ad Serving

Timeline · 4 updates

investigating May 23, 2024, 12:35 PM UTC

Changes made to campaigns are taking longer than normal to be applied in our adserver.
identified May 23, 2024, 12:43 PM UTC

We have identified a large number of updates that are occurring which have caused this issue and are adjusting our system to handle this.
monitoring May 23, 2024, 02:18 PM UTC

We have identified the source of the updates and have taken action to stop this affecting the rest of the system
resolved May 23, 2024, 03:00 PM UTC

The remaining updates which caused the issue have now also been processed. Some update functionality was required to be disabled to allow this, we will be working on bringing it back with safeguards to prevent a recurrence of this issue.

Read the full incident report →